Please update the app to the latest version 3.12.3 April 15, 2019 04:38 FAQ Magic Jigsaw Puzzles F.A.Q. NEWS In order to update, open the App Store, then Updates section, find Magic Jigsaw Puzzles app and press Update. Comments Barbj1015 December 04, 2017 03:41 I can’t find my puzzles. Kduggins3 December 05, 2017 18:37 Why can’t I find my puzzles? Barbj1015 December 07, 2017 00:40 Hate this new set up. I can’t find my puzzles now. Teddybearinaz62 December 07, 2017 05:32 I have to continually close the app after each puzzle because the app freezes. This is so annoying! Linda hawkins December 12, 2017 07:01 Can't get to new puzzles Maggie December 22, 2017 15:22 How can I unsubscribe from email notifications. I dislike the constant cluttering up of my email. If I cannot unsubscribe from emails notifications I will send them to my spam file automaticallt Clare FitzGerald January 15, 2018 22:58 I have one pack that won’t open. What can I do? Jenn S January 23, 2018 03:43 All of my purchased packs that were not currently loaded onto my IPad have been wiped out with this update! Four years of puzzles! And I cant restore them! I am so mad! Jenn S January 23, 2018 04:09 They are back! Why did it take so long for this app to remember all of my puzzles? Thanks for the scare Magic Puzzles, but can we not do this again? This is why I dislike updating this app, I always end up expecting the worst to happen. Pinkcasun January 24, 2018 08:12 Where are my puzzles? I hate this new site. Kristine January 29, 2018 16:42 Where’s the free pack that was posted on Facebook? Nancy White February 01, 2018 02:04 Why can’t I start the February puzzles? Jenn S February 08, 2018 04:23 Just downloaded the new update. Was it really necessary to now force us to view an ad every time we open one of the daily ‘free’ puzzles, because that kind of ruins the point of them being free. I already had to watch an ad every time I opened the app, or came back to the app after viewing something else on my IPad. And I have to deal with the side bar of ads while doing my puzzles. Now every time I open one of the daily puzzles, even those that I have already completed, or am in the middle of working on, the app makes me watch another ad. This has got to be your way of trying the push users to buy your Ads Free packages, but I have got to say I’m not really appreciating it. Patclaire56 April 24, 2018 18:27 Bonjour . A votre demande, je viens de charger la version 3.4.0 mais le puzzle du 12 avril extra est toujours terminé mais n'indique pas les points obtenus et on ne peut plus continuer. "Quitter" est obligatoire. Quand on clique sur l'image, le tableau "selectionner la difficulté" s'ouvre, le nombre de pièce indique "en cours" et quand on fait "continuer" le puzzle s'ouvre naturellemnt après une pub inutile mais il n'y a plus de pièce pour "continuer" donc pour ce faire, quitter est obligatoire. Merci de me donner une solution qui marche. Cordialement. P Renard Coedbnb December 06, 2018 00:29 Yeah! The problem in the playing field is fixed and all is back to normal. Thank you for fixing this issue as I am lost without this game. It's my go-to game for fun & unwinding. Happy holidays to you and the entire team👏👏👏😘 Magic Puzzles Support Team December 06, 2018 05:46 Hello, Thank you a lot for your feedback! We are really glad to hear that the new update helped to fix the problem. Happy holidays! Walter Machulskis January 06, 2019 01:36 I can not open or download my puzzles. Kwvolleyballfnatic February 28, 2019 06:12 I have not been able to open this app for 2 weeks now. Attupdate but Kwvolleyballfnatic February 28, 2019 06:12 I have not been able to open this app for 2 weeks now. Attupdate but Kwvolleyballfnatic February 28, 2019 06:14 I have not been able to open this app for 2 weeks now. Did update but it still won't load. My iOS is 5.1.1 so I can't download the latest update it allows older update only. Magic Puzzles Support Team February 28, 2019 12:28 Dear User, The game requires iOS 9.0 or later. Please, update to the latest iOS version and try to update the game. Elizabeth Syphers March 26, 2019 21:21 All new puzzles are gone. What happened?