FAQ Magic Jigsaw Puzzles

How do I save a picture to the Gallery or share it with friends?

In order to save puzzles, first you need to change the settings of your iPad in the following way:

Settings->Privacy->Photos->Magic Puzzles-> On

Then, as soon as you complete the picture, please open the Completed folder of your puzzles collection, press the "+" sign next to the image you would like to save or share and press Save or Share button.

 
 
 

Comments

  • Avatar
    Sherry Kline

    Nah this don't work

  • Avatar
    Magic Puzzles Support Team

    Dear Sherry,

    We are sorry to hear about the issue.
    Could you please describe the problem in more details?
    What happens when you try to save a completed picture?

    Looking forward to hearing from you.

    Best regards,
    Magic Puzzles Team

  • Avatar
    Vipar05

    It takes longer to save than it does to do the puzzle, as it usually takes two to three goes before it saves and why complicate the saving with an upgrade when the previous method worked well and was simple n easy to use

  • Avatar
    Kath Carrick

    I have been saving my completed puzzles for some time now without major hassles but recently when I press the + a different image opens to the one I just completed and tried to save and what is stranger these images vary and are old completed puzzles that I have already deleted Now that this is happening I can not save any new completed puzzles to my Magic Puzzles album om my iPad 4 Please advise... Thanks

  • Avatar
    Kath Carrick

    Still have this problem as recorded above and still no advice has been offered I don't want to use your app if I can not save my puzzles and add them to my own Facebook albums so I must use another app till this has been resolved

  • Avatar
    Dionne Simmons

    Would like to save puzzles on iPhone but can't

  • Avatar
    Kgrv2000
    Why can't I save the completed puzzles to my Photo Roll? I have the Iphone6s. Please make this happen! Thanks.
  • Avatar
    Jen S.

    Has this feature been removed in a recent update? A couple of months ago I could have sworn I was able to get this to work, but now I can't even view completed puzzles in a full screen view, much less find an option to save the image to my device. Am I missing something? If this feature, along with full screen view of finished puzzles, was removed I will be very disappointed. Those were great features of the app. (And yes, I did look at my device's settings to enable it to have access to my device's photos, so that's not the issue.)

  • Avatar
    Jen S.

    Wait, when looking at completed puzzles didn't there used to be a magnifying glass icon with a plus sign in the bottom corner that would enlarge puzzles to the full screen view, and give you the image saving options? I just noticed that the icon is no longer there! Now the only option available is the puzzle start options menu. Does that mean if any one wants to view the full sized image or get the 'save/share image' options (that are shown at a puzzle's completion) they will have to finish the puzzle again? That doesn't seem fair.

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