FAQ Magic Jigsaw Puzzles

How do I save a picture to the Gallery or share it with friends?

At the moment you can save the puzzles only right after completion.

In order to save puzzles, first you need to change the settings of your iPad in the following way:
General->Privacy->Photos->Magic Puzzles-> On
Then, as soon as you complete the picture, press Gallery button to save it or Share button to share it with friends.
The picture will be saved to the special album called "Magic Puzzles".

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Comments

  • Avatar
    Sherry Kline

    Nah this don't work

  • Avatar
    Magic Puzzles Support Team

    Dear Sherry,

    We are sorry to hear about the issue.
    Could you please describe the problem in more details?
    What happens when you try to save a completed picture?

    Looking forward to hearing from you.

    Best regards,
    Magic Puzzles Team

  • Avatar
    Vipar05

    It takes longer to save than it does to do the puzzle, as it usually takes two to three goes before it saves and why complicate the saving with an upgrade when the previous method worked well and was simple n easy to use

  • Avatar
    Kath Carrick

    I have been saving my completed puzzles for some time now without major hassles but recently when I press the + a different image opens to the one I just completed and tried to save and what is stranger these images vary and are old completed puzzles that I have already deleted Now that this is happening I can not save any new completed puzzles to my Magic Puzzles album om my iPad 4 Please advise... Thanks

  • Avatar
    Kath Carrick

    Still have this problem as recorded above and still no advice has been offered I don't want to use your app if I can not save my puzzles and add them to my own Facebook albums so I must use another app till this has been resolved

  • Avatar
    Dionne Simmons

    Would like to save puzzles on iPhone but can't

  • Avatar
    Kgrv2000
    Why can't I save the completed puzzles to my Photo Roll? I have the Iphone6s. Please make this happen! Thanks.
  • Avatar
    Jenn S

    Has this feature been removed in a recent update? A couple of months ago I could have sworn I was able to get this to work, but now I can't even view completed puzzles in a full screen view, much less find an option to save the image to my device. Am I missing something? If this feature, along with full screen view of finished puzzles, was removed I will be very disappointed. Those were great features of the app. (And yes, I did look at my device's settings to enable it to have access to my device's photos, so that's not the issue.)

  • Avatar
    Jenn S

    Wait, when looking at completed puzzles didn't there used to be a magnifying glass icon with a plus sign in the bottom corner that would enlarge puzzles to the full screen view, and give you the image saving options? I just noticed that the icon is no longer there! Now the only option available is the puzzle start options menu. Does that mean if any one wants to view the full sized image or get the 'save/share image' options (that are shown at a puzzle's completion) they will have to finish the puzzle again? That doesn't seem fair.

  • Avatar
    N Tiffer

    There is no option 2add!!!!! U don't answer emails u don't care, this is really jacked. Very unprofessional can't do crap! Ur app sucks…. Asking 4refund 😡

  • Avatar
    Jenn S

    Wow, with some of the recent issues that had been popping up with the last series of updates I didn't realize they had finally updated this info page. Glad they did it, but still very disappointed that the option to view and save images long after completing puzzles is gone. I'm not entirely happy with the puzzle piece tracings over the images, or the overly large watermarks in the corners that show up in the saved images either, but those I relatively understand so that images aren't 'stolen'. But it makes images less appealing to save and use as backgrounds on my devices.

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