FAQ Magic Jigsaw Puzzles

How does the subscription work?

Upon subscribing, you will immediately receive the latest puzzle pack, and for the duration of the subscription, you will gain free access to every new puzzle pack upon its release. You will receive 8 packs and 320 puzzles or even more during every month! The subscriptions packs can be downloaded from Login section -> Notifications tab. You get the packs not at once, but as soon as they are released. As soon as the new pack is available for you, you will see the red number with the number of available packs. 

You can choose subscription plan based on price and duration. The subscriptions are $19.99 monthly, $79.99 half-yearly and $99.99 yearly or equal to the same price tier that "Apple's App Store Price Matrix" determines in other currencies.

Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

You may cancel a subscription anytime via the subscription settings through your iTunes account. This must be done 24 hours before the end of the subscription period to avoid being charged.

 Note: to subscribe you need to be registered in Login section. 

To learn more about Login, please click here


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    Donald Welch

    How do you buy a subscription for windows 8? I have tried to order packs , keeps saying try again later....

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    Magic Puzzles Support Team

    Hi Donald,

    Thank you for the inquiry.
    Unfortunately, we don't have the subscriptions currently available for Windows 8. As for the packs purchases, could you please make sure that you have the latest version of the app and have a stable Internet connection?

    Please let us know the results.

    Kind regards,
    Magic Puzzles Team

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    Heather Compton

    Hi I was wondering how much the subscription packs are. I've looked and can't seem to find the actual prices for all the different subscriptions. Thanks

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    JoAnn Hamil

    Same as Heather, I was wondering what the cost is for the subscription packs. A response would be greatly appreciated.

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    Traci Pennypacker

    What is the cost of each of the subscription options?

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    Steph Rumney

    What are the subscription costs? More people may purchase if we knew the prices. Love this app, but not willing to subscribe for an unknown amount

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    I cannot believe that NOONE has answered the question, "how much are the subscriptions?" I will not purchase it until I know the price which is not found anywhere

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    Magic Puzzles Support Team

    Dear Users,

    As for the prices for the subscriptions, they are as follows:

    1 month - $14.99
    3 months - $34.99
    6 months - $59.99
    1 year - $69.99

    Best regards,
    Magic Puzzles Team

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    Marilee Ackelson

    What is the length of time for the all-inclusive subscriptions?

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    Amy coe

    If I have the "gold" pack, am I suppose to be able to download any of the puzzle packs that come out? I'm logged in and every pack has a $ or coin value attached.

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    I hit the pay/coins for a new puzzle pack but it fails to download. I even deleted puzzle packs I have finished and it still won't download.

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    Holli Robertson

    How do you subscribe?? I can't find it anywhere - I'm registered and logged in. I'd already bought the gold pack & infinite energy....restored those but can't even see where to buy subscription in my iPad with the latest iOS installed???

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    Linda Spalding

    How long does a subscription last and am I charged every month

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