FAQ Magic Jigsaw Puzzles

What do the levels mean?

Starting from version 1.10.0 you can gain experience (stars) and achieve different levels in the game when the star is filled up.

Currently Level 250 is the highest level you can reach.

With every odd level achievement you receive coins and with every even level achievement you receive a free pack that can be downloaded from the Free section in the Puzzle Shop (scroll down the bar with the packs).

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You can check how many stars you need for reaching the new level.
Please tap the star at the top.

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Comments

  • Avatar
    LInda Vola

    Do you have to be online when you complete a puzzle to get credit toward a level?
    How many puzzles do you have to complete to go from one level to another? What benefit do you get when u achieve another level?

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    Anna Warner

    How do I know how many coins I have accumulated?

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    Shirley Garvin

    I have reached level 100 and it has frozen. The level will not clear for to start level 101. What to do?

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    Sarah Turner

    I also have reached level 100 and am very disappointed that there doesn't seem to be a level 101. I'm not too sure I should keep finishing puzzles as I seem to be wasting stars.

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    Pat Stanton

    How do I get a puzzle?

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    Rstupek

    I have updated the app and it still won't increase above level 100. I will quit using until this is fixed.

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    Renee rueckert

    I lost everything and had to start over. I have completed 55 puzzles but, I am only on level 25. Something is not right with that. I don't get my coins on the odd levels all the time, only when it wants to give them to me. I wish you would start responding to people. I loved this game until the new update. Now I am thinking about going on to something else to play.

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    Sy

    Anyone there? Just wondering. Obviously you were made aware there was a problem with level 101 a month ago. I sent a personal email over a week ago. Since we have PAID to use your app would it be too much to ask the for the courtesy of an update on how you are handling this issue?

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    Brh

    Very disappointed that 100 is Maximum level

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    Terri Tyni

    I have also reached Level 100 and am disappointed there are not more. I don't even care about the "rewards," I just like seeing the level completed. I do wish there had been more of a fanfare for reaching the 100 level .... I expect confetti and congrats! I love this app, I have had no real issues with it other than i think the hints and shortcuts disappear over time. I bought 100 frames a month ago and I have 17 left. The photos are beautiful and it works great with my iPad.

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    Evie Dominguez'

    if we can't go past level 100, can we at least get 550 in coins?? I love this game but saving up for more puzzle packs seem to take forever especially since we don't get the 150 coins or puzzle packs for leaving up anymore.

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    Dianne Thompson

    I have been playing and have completed over 300 puzzle and now my Level has gone back to 1 why?

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    Julie kirkham

    I am at level 99. Please post an update on progress of levels past 100.
    Updates in the past have returned me to level 2. I really don't want that to happen again. I was unable to earn puzzles until around level 67. Not sure I would do that a third time.
    Good luck!

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    Veronicaringer

    I too have reached 100 some while ago and was disappointed to get no recognition of that achievement and there has been no indication as to when we might expect to get higher levels included. When this does happen will the puzzles we have completed after achieving level 100 be taken into consideration to achieve our new level because I have noticed that there is something going to the level bar.

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    Marybryant45

    Lost all my coins and now back 2level 1 not happy could u sort it please

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    Claudette

    I don't know why other players of your puzzles INCLUDING ME bother writing on this "submit a request" when we NEVER get a courtesy reply!!!!!!!!
    My problem is & maybe be someone on this "submit a reply" format might be able to help me out....I got to level 46 & my bonus to download a free puzzle failed.
    What do I do to get back this failed bonus back to try and download again??..

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    Barb Lloyd

    I was at level 64 or 65, then suddenly I was dropped to level 1. What happened?

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    Debbie D.

    I was on level 27 and then went back to level 25 why do I loose coins and levels. This sucks and you never respond. That sucks and you want people to rate you. Here is a rating you have the worst customer service ever!!

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    Debbie D.

    This is the 3rd time I've lost levels.

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    Paula O'Kelly

    7 months ago you said you were increasing the levels soon. 100 is still the highest. What is your definition of soon?

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    John Campbell

    U shouldn't be losing levels and it should be easy to make a level-very easy

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    Gjeans

    Still haven't updated so I can move past level 100! I have 10,720 coins but don't want to spend them if you are not adding levels Soon I would want my $ back. GJeans

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    Alfrebel

    I am also stuck on Level 100. Have asked for help, but nothing has happened. Have done many more puzzles, but has lost some interest by being stuck on 100. Please Help ! Esna.

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    Julie kirkham

    Thank you, for the update! I have finally advanced to level 101.

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    John Campbell

    I'm level 8

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    John Campbell

    :(

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    Julie kirkham

    Level 8 is great, John! Some of us with higher levels are pretty old with a great deal of puzzle experience. Just have fun

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    Alfrebel

    Hi Julie, So glad that you moved up to level 101. sadly I am still stuck on level 100 ? John, keep on doing puzzles. It is great fun and very relaxing. I am 76 years old, and my husband and I are having a lot of fun comparing our puzzle achievements. Esna.

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    Paula Vaccarino

    I didn't receive my puzzle pack for level 6 and I didn't receive coins for level 7. Can you give them to me please?

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    Paula Vaccarino

    Does anybody ever answer do these?

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