FAQ Magic Jigsaw Puzzles

How do I restore the Gold Deal (No ads option)/Ultra Pack/Unlimited Energy?

Please first make sure that you are logged in on your iPad with the same Apple ID you used for purchase. You can use Restore all paid downloads button in the Login section (if you are logged in there must be your name/e-mail) -> Packs tab. 

After pressing the button and entering your Apple ID details, all of the purchased packs will be added to your Packs section. You can restore the packs you would like using the Restore button on each pack.

You can also repurchase the Ultra Pack or All Inclusive, the Gold Deal, and the Unlimited Energy for FREE. You won't be charged twice for the same purchases as long as you use the same Apple ID.

 

Comments

  • Avatar
    Kmullins37

    I have did this multiple times and it hasn't worked. Help please.

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    Shermancy2

    Where do l find my account?

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    Jamie LaChance

    I can't get my puzzles to restore very unhappy!!!

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    Dvashon

    Paid $4.99 for Gold Pack. Cannot locate please help

  • Avatar
    Nidia Delgado

    Paíd $4.99 for Gold Pack. Can not locate please help me

  • Avatar
    Nmcateer3

    I am trying to restore my puzzles onto my new iPad. I cannot seem to restore all my puzzles, I have followed all your instructions. Please help

  • Avatar
    Melyssa Johnson

    I just bought gold pack and I am logged in with same as apple Id. Please advice

  • Avatar
    Glenys Ashton
    I bought unlimited energy but it has not been supplied!
  • Avatar
    Beverliz Martinez
    Paid for the $4.99 gold pack and cannot locate it. Please help me!!
  • Avatar
    Alfred Fenner

    Can't restore purchased Gold Pack neither I can find it on the Main Screen for free repurchasing. Please enlighten me, how to gain it back

  • Avatar
    Glenys Ashton

    Glenys
    Still can't get my unlimited energy!, Iam working on an I pad not a computer.

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    Mary Bass

    I can't find any of my packs. I'm tired of all the complicated directions. I have changed iPads.

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    Kathleen Glasscock

    I can't find my gold pack, I've search the app page and I've tried to restore it, nothing works! And I'm signed in or I wouldn't be able to send this

  • Avatar
    Meggie Now2004

    Lost gold pack puzzles

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    Sarah Taylor

    I purchased the Gold Pack using funds I had on Facebook. I got the 30 energy but did not receive the three puzzle packs & I still see ads.

  • Avatar
    Mntgmywest

    Have had puzzle app with no problems 2years now app doesn't work

  • Avatar
    Mntgmywest

    Have had puzzle app with no problems 2years now app doesn't work

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