FAQ Magic Jigsaw Puzzles

How do I send logs?

Dear Users!

We will highly appreciate if you send us logs, which help us to fix the problems.

These logs will be forwarded to the developers directly, so please don't forget to copy:

- the description of your problem

- your Magic Puzzles ID

- your device and IOS version


Step 1:

- please open Magic puzzles app

- tap on the Menu button in the right bottom corner

- tap on ABOUT

- Tab on Contact us button



Step 2:

- put the short description of the problem in the subject line

- let us know your Magic Puzzles ID (Login -> Stats -> scroll down)

- iPad and iOS version


Please see the examples:



 That's it!



Best Regards,

Your Magic Puzzles Team


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