FAQ Magic Jigsaw Puzzles

What to do if "No Ads Available" message appears?

Dear Customers,

Unfortunately sometimes there might be a limit to the number of video ads one can watch.

"No ads available" message simply means that advertising providers do not have videos available to you at the moment. The lack of ads is not a bug. During the "Ad loading" popup we try to find video ads for you and load them. If no videos were found during this time, "There are no ads available, please try again later" message appears.

Please don't worry, video ads will surely become available later and you will be able to earn bonuses for watching them.

Comments

  • Avatar
    Margaret Voelker

    Not happening. 2 days now being unable to select edge pieces of puzzles, and NO remedy.

  • Avatar
    Margaret Voelker

    Still not happening. Updated and no better. HELP or cancel subscription!

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    Debbie Barrett

    Having the same problem. What do we need to do?

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    Helen Greig

    Am still getting no ads available with the result I cannot buy anything, such the the help grids!!

  • Avatar
    Andrew Johnson

    Four days on and I’m still not able to see any ads, which means I’m not able to spend any coins to buy help. Please fix this!

  • Avatar
    Schleichersfarm

    I’m having the same problem, it keeps saying no ads available and you can’t see all the pieces.

  • Avatar
    Schleichersfarm

    I did the update but it’s still not working.

  • Avatar
    Mark grant

    Did the update but still no adverts getting fed up with game now really enjoy playing but always have problems playing adverts.

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    Hanne van der Heijden-Reichardt

    Already for 4 days no ads. He say try again later but everytime for Nothing. Don't give them than. This is Nothing.

  • Avatar
    Lesley Boon

    It has been nearly a week now and no ads. As there are other puzzle game out there I think I will give this one a miss. A pity as it was really good.

  • Avatar
    Mark grant

    Still not working correct odd times you get a advert then back to no ads perhaps time to delete and find new game shame as actually enjoy the game.

  • Avatar
    Gil Gra

    Are you going bust? Always a sign when things don’t work

  • Avatar
    Garry Unger

    Doesn't look good for the future of the program when advertisers pull out. It's just a matter of time before I do as well. Mark Grant might have the right idea. It might be time to find a new game.

  • Avatar
    Gil Gra

    Yet again. You are going bust

  • Avatar
    Mark grant

    Just read your no ads response and your saying there is no bug this tells me you have a serious problem as still saying no ads they do put up very rarely but not when you require them , I am gutted as love playing this game but unfortunately after waiting for improvements can clearly see there will be no more improvements so sadly will delete the game now.

  • Avatar
    Garry Unger

    Again, I agree with Mark Grant. This is a bug created by poor programming. I'll keep the game for now, but I'll also be deleting it if there's no corrections being made.

  • Avatar
    Chris Bahls

    I don't understand! Latest version 3.15.1(1364) repeatedly searches for ads, tells me that there are none available, and then interrupts game play by showing ads!

  • Avatar
    Chris Bahls

    Version 3.15.2(1366) is no better. Ads pop up as I'm typing this, but there are no videos available.

  • Avatar
    Garry Unger

    The latest "update" changed nothing. The problem still exists.

  • Avatar
    Chris Bahls

    Version 3.15.3(1367) ----- no better!

  • Avatar
    Garry Unger

    Agreeing with Chris Bahls. Updated the program, yet still the problem has not been solved. Getting to be very very frustrated.

  • Avatar
    Helen Greig

    I must be lucky as the only problem I have now is not always getting ads but it has not spoiled my pleasure in solving the puzzles!

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    Cslarkey

    Can’t believe you want to lose so many people love the coins but until you change I’m gone

  • Avatar
    Racheldebty

    It’s been days and there are no ads. Bad enough you took away the coins you could buy for only .99 and the lowest is now $5 but now I can’t even earn coins watching ads. If it keeps getting hard to earn coins there will be no point playing anymore

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    Racheldebty

    It’s been days and there are no ads. Bad enough you took away the coins you could buy for only .99 and the lowest is now $5 but now I can’t even earn coins watching ads. If it keeps getting hard to earn coins there will be no point playing anymore

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    Deborad2000

    I'm having the same problem but it’s been like 4 days. I also had a blue treasure chest come up for me to claim and it wouldn’t do anything when I touched the claim button.

  • Avatar
    Racheldebty

    Ok this is getting ridiculous. It’s been over a week and there have been “no ads available” there has to be something that can be done so I can earn coins.

  • Avatar
    Chris Bahls

    Doesn't matter how many games you play or what time of day - there are no ads available that will give rewards. The odds are ZERO. This is clearly a bait-and-switch ploy to get users to buy something, like seeing puzzles without ads that never show!!

  • Avatar
    Nigel

    Don’t believe this for one second. It used to be the case that there was an abundance of adverts to watch, certainly it was like that 12 months ago. Sure after you had watched a good number it might say that there were no more and you would try again later. But now there are practically NONE.

    To me (as an IT Consultant) this doesn’t look like a bug. It doesn’t look like I have watched my quota of adverts. More likely this is a sign that advertisers are no longer supporting Magic Puzzles - the reason there are no adverts is because there are no (or very few) signed ip advertisers.

    If true this is worrying for the future of the app because the developer cannot keep supporting it is the revenue has been significantly reduced.

  • Avatar
    Chris Bahls

    Agreeing with Nigel. HOWEVER, I don't understand why after starting the free daily puzzle I am interrupted by a video ad, then told that there are none available for "rewards" on completing.

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