FAQ Magic Jigsaw Puzzles

How do I transfer my game progress to a new device (different platform)?

Please note that synchronizing the app between devices with different operating systems is possible via Facebook only.
1. Please make sure that you are logged in to the app on your iOS device:
- Tap the Settings icon in the upper right corner
settings.png
- Select Account
account.png
- Choose Sign in with Facebook


* If you are already logged in to the app, you will see your Facebook name on the Account page.

2. After that, use the same Facebook account to log in to the app on your other device.

3. Your coins and level will appear on the new device. Puzzle packs can be restored from the My packs category in the Shop. Unfortunately, purchases like the 'Gold deal,' 'All Inclusive,' and 'No Ads' offers can't be transferred to a device with a different OS. Please also note that some packs were created for a specific platform and can't be restored on a different one.

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