FAQ Magic Jigsaw Puzzles

The app takes up much storage on my device

If the app takes up much storage on your device, please try to reinstall the app. Please make sure that you are registered in the app before reinstallation. You can check this on the Account page in the app.

How to check if I'm logged in to the app

Unfortunately, if you are not registered in the app, your game progress (coins, level, packs) may be lost.

Please note that after app reinstallation, the started, created, and downloaded from the Feed puzzles can't be restored, unfortunately. Progress in missions and the emerald card will be reset.

To restore your Magic Puzzles account after reinstallation:
- Tap on the Settings icon in the upper right corner
- Select Account
- Choose one of the login options and enter your data

As soon as you log in correctly, your coins and level will appear. Puzzle packs can be restored from the Shop, the My Packs category.

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