FAQ Magic Jigsaw Puzzles

Magic Puzzles VIP

We are glad to introduce you the update which offers you the opportunity to subscribe and get all features of the game at once!

Upon receiving VIP status you will get:
- unlimited access to the whole collection of 21,000 puzzles
- opportunity to create and play puzzles from your own photos
- unlimited energy to solve puzzles from players all around the world
- ads-free version of the game
- an exclusive category of puzzles which is available only for our subscribers

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Upon subscribing, you will immediately receive free access to the full collection of puzzle packs in the Puzzle shop! All new packs released in the future will also be available to you for free during a subscription period. Exceptions are the puzzle packs which we publish according to the licence from National Geographic, Sony, Cartoon Network, Grumpy Cat, and Our Place. These packs are located in the Puzzle Shop in special categories.

A subscription also allows you to create and solve an unlimited amount of your own user-created puzzles, gives you unlimited energy to solve all user-created puzzles from people around the world, and turns off ads in the game.

You can choose a subscription plan according to the price and duration. The prices are $7.99 per week, $19.99 per month or $99.99 per year or equal to the same price tier that "Apple's App Store Price Matrix" determines in other currencies.

Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

You may cancel a subscription anytime via the subscription settings through your iTunes account. This must be done 24 hours before the end of the subscription period to avoid being charged.

In case of cancelling a subscription you lose all the benefits described above and all downloaded paid packs will be temporarily blocked. You will be able to unlock them at any moment by renewing a subscription or purchasing a separate puzzle pack.

Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.

Payment is charged to iTunes Account at confirmation of purchase. Subscription automatically renews for the same price and duration period as the original package, unless auto-renew is turned off at least 24-hours prior to the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.

Terms of Use and Privacy Policy: https://zimad.com/policy/ 

 

Comments

  • Avatar
    Megan

    Please restore my year subscription. It was cancelled through Apple iTunes due to my credit card issues. This has been cleared up as of today: 10/22/2018. I appreciate your help as my aging mother loves doing puzzles. Thank you in advance. AzMegan

  • Avatar
    Magic Puzzles Support Team

    Dear AzMegan,

    We sincerely apologize for the delay in response!

    Were you able to renew your subscription? If not, please follow the article to learn how to view, manage or cancel your subscription:
    https://support.apple.com/en-us/HT202039
    If you have any other questions, please feel free to contact us via our email support@zimadgames.com

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